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Patient retention strategy for healthcare organizations


Are You Ready to Do Telehealth Right?

If you run a clinic or practice and are looking to develop a strategy that leverages the convenience & accessibility of telehealth in a way that maximizes patient engagement & retention, please reach out. We’ve developed this program with you in mind.

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Rehab U Practice Solutions


Patient Retention Strategy for Healthcare Organizations


Rehab U Practice Solutions is a leader in patient retention strategy for healthcare organizations. We help clinics and health systems improve patient engagement & experience leading to increased revenue & lifetime patient value.


We envision a world where skilled, competent, and caring clinicians serve and care for engaged patients to promote better clinical outcomes, unmatched patient satisfaction, and lasting relationships.


What We Believe


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Consulting & Advising

Implement a Plan that Creates an Outstanding Patient Experience


Patient Engagement

Improve Patient Experience, Satisfaction, & Retention


Resources & Training

Online & Onsite Training, Courses, & Patient Resources


Marketing Strategy

Marketing, Messaging, & Discovering Additional Sources of Revenue

Work with Us!

If you’re tired of spinning your wheels in the world of cookie-cutter healthcare, then click the button below to learn about how Rehab U Practice Solutions can help you and your clinic or organization.

Read about our consulting and advisory services and what a typical engagement looks like.

We also offer on-site or virtual meetings, trainings, and presentations.

Rafael E. Salazar II, MHS, OTR/L

For a summary and bio of the Principal Owner of Rehab U, Rafael, click here.

Rafael E. Salazar II, MHS, OTR/L (Rafi) is a licensed Occupational Therapist based in Georgia. He has worked in a variety of settings ranging from long-term care, outpatient orthopedic rehabilitation & management, private practice, academia, and consulting. He has served on the state occupational therapy licensure board in Georgia and currently sits on the Board of Directors for NBCOT. He has a passion for education and helping clinicians break out of their status quo and become the professionals, clinic owners, and managers they have the potential to become. Read the story behind Rehab U and what we believe here. Connect with Rafi on LinkedIn & follow him on Twitter!


Have Rafi Speak at Your Event or Organization


Check Out The Podcast!



Rafael is a true OT, a fount of wisdom about entrepreneurship, and an expert on how to make your business truly serve and KEEP your customers.

Laura Park Figueroa

Occupational Therapist, OT Practice Owner, & Business Coach, Outdoor Kids Occupational Therapy; MInd Your OT Business Podcast

He’s the quintessential renaissance man in the non-clinical OT world!

Meredith Castin, PT, DPT

Founder, The Non-Clinical PT


I felt understood. Rafi took the time to provide some solutions for what I felt were my current blocks and possible ways to move forward in the future.

Phyllis Gordon, MS, OTR/L

Owner, Phyllis Gordon: Occupational Therapist

Rafi is extremely knowledge about patient engagement! His consultation was the confidence boost I needed to keep pushing forward.

Sarah Lyon

Founder, OT Potential Club

There were very specific business questions I could not find answers to. Rafi was able to give me clear and helpful direction. It was timely, efficient, effective, and helpful.

Sheela Ivlev, MS, OTR/L

Owner, OT Bay Area

Rafael and his work have been discussed and featured in the following publications and platforms:



OT Summit Data Dives Podcast Radix Health UpJourney Thrive Global

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About Us

We are on a mission to radically change the way therapists do business! We want to help our clients break out of the cookie-cutter paradigm that leaves them burned out, stressed out, and wanting more for themselves and their patients. We approach each of our clients with fresh eyes to develop customized, unique strategies to improve patient experience, engagement, and outcomes. We want you and your patients to love what you do and value the skill and knowledge you bring to the table.