Retention vs. Acquisition First, I know as clinic managers and owners, we’ve all got a lot an our plate. Whether it’s managing staff, handling back office problems, or just figuring out how to get yourself new referral sources, there always seems to be...
I was recently interviewed by the nice folks over at New Grad OT. Below is a little piece of the full interview, which can be found here. Any advice for new grads? My advice for new grads would be: Never pigeon-hole yourself into being “just a therapist.” This world...
Questions Often as clinicians, we forget why our patients are in our therapy clinics to see us. The reality is that they have a problem, and they believe coming to see you is going to help them overcome whatever limitations or pain they are experiencing. Keeping this...
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