


This One Questions Holds the Key to Patient Engagement
Have you ever had a patient seem to be “all-in” with your treatment plan & goals, only to have them drop off the schedule, no-show, or cancel frequently? What happened? The patient said “sounds good” when you unveiled your detailed plan of...
It’s Not Them….It’s You
Well, let’s get this out of the way: It’s not them….it’s you. Often times, when patients cancel, drop off the schedule, or no-show, clinicians & organizations tend to think of it as a “patient problem”…...
Episode 021: Called to Care with Larry Benz
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Episode 020: Building Community in Healthcare
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