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Episode 054: Uber for Healthcare

Episode 054: Uber for Healthcare

How do you find a trustworthy, local medical provider if you’re traveling? Picture this: you and your family arrive in some foreign country, for an extravagant, once-in-a-lifetime vacation. Maybe you’re checking out the sights in Italy, France, or Greece....
Episode 053: Healthcare is Human

Episode 053: Healthcare is Human

Do we really listen to our patients? As part of my process for writing my upcoming book on humanizing healthcare, I’ve inadvertently landed on a few email lists for various healthcare publications. This past week, an article came across my inbox about...