148: AI Healthcare Phone Service to Improve Patient Access

148: AI Healthcare Phone Service to Improve Patient Access

Jan 29, 2025 | Podcast

Can AI Healthcare Phone Services Increase Patient Access & Improve Engagement? You know what frustrates many patients (including yours truly)? Phone trees. “Press one to select scheduling” (Presses 1) “By pressing 1 you have indicated that you...
146: What is Healthcare Positioning?

146: What is Healthcare Positioning?

Jan 8, 2025 | Podcast

What is Healthcare Positioning? When I talk to clients about Healthcare Positioning, the first question to address is “What is positioning?” And that’s a fair question. I usually tell people that positioning involves communicating the value you/your company creates...