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The Power of the Patient: Interview About Patient Experience & Engagement

The Power of the Patient: Interview About Patient Experience & Engagement

What is patient engagement? How does it impact patient experience?   It seems that, over the last few years, "Patient Engagement" has become quite the buzzword. Everyone talks about it: healthcare consultants, healthcare marketers, "thought leaders" in the space....

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Do Telehealth Right! How to Implement Telehealth without Ruining Patient Engagement

Do Telehealth Right! How to Implement Telehealth without Ruining Patient Engagement

So, after writing my last piece on the hidden dangers of telehealth, I’ve had several clinic owners, directors, and clinicians reach out and ask about how to avoid the potential dangers and pitfalls that lurk in the shift into telehealth and virtual service delivery...

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