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How do you balance the leadership role of the clinician with patient-centered or individualized care?
On this solo episode, I discuss the topic of leading patient engagements as the expert clinician in order to help your patients and clients achieve their desired outcomes and goals. This topic has come up a few times over the years, both with students that I’ve taught at the university and clients that I’ve worked with. In fact, I actually wrote a an article about the topic here.
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What I cover in this Episode:
- What if the patient already knows that’s wrong with them and they just want you to setup a treatment plan?
- The difference between acting like a licensed, expert clinician and acting like a supplicant or vendor.
- Topics about expertise from David C. Baker’s book The Business of Expertise
- The importance of addressing patient expectations at the beginning of a treatment plan
- Taking a Biopsychosocial Approach to healthcare delivery
- The Manifesto for a New Healthcare
For More:
If you enjoyed this episode: Join Rafael E. Salazar II, MHS, OTR/L (Rafi), principal of Rehab U Practice Solutions and host of The Better Outcomes Show as he explores the possibilities of a new healthcare. Guests range from clinicians trying new techniques and treatments to executives and entrepreneurs exploring new service delivery methods, business models, and organizational structures. You can sign-up to receive new episodes delivered directly to your inbox by filling out the form at the top of this page. Â Learn more about Rehab U Practice Solutions by reading The Manifesto for a New Healthcare, or listen to Episode 000.

Rafael E. Salazar II, MHS, OTR/L is the president and CEO of Rehab U Practice Solutions. He has experience in a variety of rehab settings, working with patients recovering from a variety of injuries and surgeries. He worked as the lead clinician in an outpatient specialty clinic at his local VA Medical center. He also has experience as an adjunct faculty instructor at Augusta University’s Occupational Therapy Program, as a Licensed Board Member on the GA State OT Board, has served on several committees for the national OT Board (NBCOT), and as a consultant working for the State of Georgia’s DBHDD. He is also on the Board of Directors for NBCOT. He works to help healthcare clinics and organizations deliver uniquely impactful patient experiences by improving service delivery through training & advisement and through courses & training programs.
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