Making Telehealth a Core Part of Service Delivery
It seems like telehealth has been beat to death since 2020 forced many healthcare providers to begin adopting the technology to continue seeing patients in the midst of lock-downs, stay-at-home orders, and social distancing. That being said, the shift to telehealth provided many great opportunities to innovative clinicians. And, in reality, clinicians and organizations have generally thought too small when it comes to telehealth and digital service delivery. The technology has the ability to radically change the way healthcare services are delivered.
My guest this week, Daniel Seidler, CEO of TelePT Solutions, is no stranger to the world of digital healthcare, especially in the rehab space. As a private practice owner for 15 years, he developed a great deal of insight and expertise in managing the process of care at his facility. After selling his business and helping establish a Telehealth program for Motion PT Group, he decided to branch out on his own and form TelePT Solutions, a training, marketing, and advisory firm that assists other PT clinics go virtual.
What we cover in this Episode:
- What is Telehealth?
- Different ways to deliver services digitally (synchronous vs asynchronous delivery)
- Value in healthcare & value-based reimbursement
- Doing Telehealth Right
- Cash-based vs in-network service delivery
- Patient engagement & experience in the digital world
Connect with Daniel:
If you enjoyed this episode: Join Rafael E. Salazar II, MHS, OTR/L (Rafi), principal of Rehab U Practice Solutions and host of The Better Outcomes Show as he explores the possibilities of a new healthcare. Guests range from clinicians trying new techniques and treatments to executives and entrepreneurs exploring new service delivery methods, business models, and organizational structures. You can sign-up to receive new episodes delivered directly to your inbox by filling out the form at the top of this page. Learn more about Rehab U Practice Solutions by reading The Manifesto for a New Healthcare, or listen to Episode 000.
Are You Ready to Take Your Organization to the Next Level?
If you run a clinic or practice and are looking to develop a strategy that leverages best practices, new technology, and marketing/messaging in a way that maximizes patient engagement & retention, please reach out. We’d love to talk with you about how Rehab U Practice Solutions can help your clinic bring in more patients, retain them throughout their course of care, and create uniquely impactful patient experiences.
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions and the host of The Better Outcomes Show. He has experience in a variety of rehab settings, working with patients recovering from a variety of injuries and surgeries. Rafi has worked in a variety of settings, from orthopedic and musculoskeletal rehabilitation, to academia, and even healthcare consulting. He spent the majority of his clinical experience working at Charlie Norwood VA Medical Center, where he was the lead clinician and clinical education coordinator for the outpatient specialty rehab program. In this role, he treated many veterans with chronic pain and helped to establish an interdisciplinary pain management program. He has worked on projects ranging from patient engagement initiatives to marketing communication campaigns to a multi million dollar project assisting the State of Georgia’s Department of Behavioral Health and Developmental Disabilities transition individuals out of state institutions to community residences. He also has experience as a core faculty member at Augusta University’s Occupational Therapy Program, as a Licensed Board Member on the GA State OT Board, and he serves on the Board of Directors for NBCOT. He works to help healthcare clinics and organizations deliver uniquely impactful patient experiences by improving service delivery through training & advisement and through courses & training programs.