Books & Publications Aimed at Reimagining Healthcare
Rehab U Practice Solutions is a leader in patient retention strategy for healthcare organizations. We help clinics and health systems improve patient engagement & experience leading to increased revenue & lifetime patient value. We envision a world where skilled, competent, and caring clinicians serve and care for engaged patients to promote better clinical outcomes, unmatched patient satisfaction, and lasting relationships.
Part of that vision and mission involves spreading the message of real, lasting, human relationships in healthcare. One way that I have found to do that involves writing. Books, articles, and other written content help me clarify my thinking and refine ideas and concepts related to the work I have done throughout my career. Below, find a list of my available and forthcoming book(s).
iIf you’d like o inquire about having Rafi speak at an organization or event, click the link below to set up a time to discuss, or click here to learn more about speaking engagements.
Better Outcomes: A Guide for Humanizing Healthcare
We have a problem in healthcare.
That problem is this: in today’s healthcare environment, especially in the United States, people take a back seat to the numbers in almost every aspect of healthcare service delivery. Productivity, utilization, and other business metrics rule the roost. If it’s not calculable, spreadsheet-able, or measurable, it hardly receives any attention from healthcare managers, administrators, and decision-makers. We can’t simply sit back and allow the dehumanization that currently runs rampant in our clinics and hospitals continue to wreak havoc on one of the most important factors in clinical outcomes: the relationships between healthcare professionals and the people (patients) that they serve.
Healthcare is a great and noble profession, but it will only remain so if we, as healthcare professionals, return its focus to its true purpose: people, the people receiving care, and the people working to deliver that care. After all, we’re all more than simply numbers on spreadsheets or items on checklists.
Better Outcomes: A Guide for Humanizing Healthcare outlines 8 fundamental changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.
The book covers topics related to truly patient-centered care, a biopsychosocial approach to service delivery, patient engagement, interpersonal communication, and developing long-term relationships with patients. Through an exploration of both clinical research and real-life examples and cases, the book outlines and supports a vision of a new healthcare, where skilled, competent, and caring clinicians care for engaged patients to promote better clinical outcomes, deliver unmatched satisfaction, and lasting relationships.
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions, a leader in patient retention strategy. He hosts The Better Outcomes Show, a podcast that explores the possibilities of a new healthcare. He is also the CEO of ProActive Rehabilitation & Wellness, a multidisciplinary outpatient specialty rehab clinic serving patients with musculoskeletal and orthopedic conditions and chronic pain.
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Rafael E. Salazar II, MHS, OTR/L
For a summary and bio of the Principal Owner of Rehab U Practice Solutions, Rafael, click here.
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions and the host of The Better Outcomes Show. Rafi has worked in a variety of settings, from orthopedic and musculoskeletal rehabilitation, to academia, and even healthcare consulting. He spent the majority of his clinical experience working at Charlie Norwood VA Medical Center, where he was the lead clinician and clinical education coordinator for the outpatient specialty rehab program. In this role, he treated many veterans with chronic pain and helped to establish an interdisciplinary pain management program. He has worked on projects ranging from patient engagement initiatives to marketing communication campaigns to a multi million dollar project assisting the State of Georgia’s Department of Behavioral Health and Developmental Disabilities transition individuals out of state institutions to community residences and to establish statewide mobile integrated clinical support services for individuals on the state medicaid waiver program. His work on telehealth has been discussed on Forbes. He also has experience as a core faculty member at Augusta University’s Occupational Therapy Program, as a Licensed Board Member on the GA State OT Board, and he serves on the Board of Directors for NBCOT. He works to help healthcare clinics and organizations deliver uniquely impactful patient experiences by improving service delivery through training & advisement and through speaking & consulting. Read the story behind Rehab U and what we believe here.
Learn How Rehab U Practice Solutions Can Help You Attract, Acquire, Engage & Retain More Patients
Are you ready to develop a system that keeps patients & clients happy, engaged, and satisfied throughout the entire process of care?
Do you want your patients & clients to do your marketing for you?
Do you want your patients to show up to their appointments?
Do you want your staff and clinicians to be able to confidently communicate the value your organization provides?
If you answered yes, then schedule a call with Rafi to lear how Rehab U Practice Solutions can help your organization.
We only book a limited number of these calls each week, so schedule yours now before slots fill up!
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions, a leader in patient retention strategy. He hosts The Better Outcomes Show, a podcast that explores the possibilities of a new healthcare. He is also the CEO of ProActive Rehabilitation & Wellness, a multidisciplinary outpatient specialty rehab clinic serving patients with musculoskeletal and orthopedic conditions and chronic pain. He is also the author of Better Outcomes: A Guide to Humanizing Healthcare, published through Business Expert Press. He is on a mission to humanize healthcare.
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