What is patient engagement? How does it impact patient experience? It seems that, over the last few years, “Patient Engagement” has become quite the buzzword. Everyone talks about it: healthcare consultants, healthcare marketers, “thought...
How to Improve Patient Experience: An Interview with Zach Walston, PT from The Clinical Gap Podcast How do you improve patient buy-in to treatment? How can you impact patient experience? How do you retain patients throughout their course of care & within...
Listen to "How Behavioral Change Can Improve Clinical Outcomes (Episode 104)" on Spreaker. How important is behavioral change in helping patients meet their goals? I’ve written about it before, but understanding behavioral change plays a critical role in...
I was talking with someone the other day about patient relationships, and thought that the main points may be helpful to some folks. (Here’s a link to the original LinkedIn post) I created this infographic to outline the 5 basic steps to developing strong...
There’s a common problem in the healthcare field; especially in the physical rehabilitation and therapy space. That problem falls under the category of not enough patients. The more clinic owners and managers I talk to and work with, the more often I notice this...
We’ve all experienced them in our clinics: Patients that show up for an appointment or two, then stop coming. Patients that achieve quick results, see great change in their lives, then fall back and lose all their gains. Patients that call to schedule an...
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