I was talking with someone the other day about patient relationships, and thought that the main points may be helpful to some folks. (Here’s a link to the original LinkedIn post) I created this infographic to outline the 5 basic steps to developing strong...
There’s a common problem in the healthcare field; especially in the physical rehabilitation and therapy space. That problem falls under the category of not enough patients. The more clinic owners and managers I talk to and work with, the more often I notice this...
We’ve all experienced them in our clinics: Patients that show up for an appointment or two, then stop coming. Patients that achieve quick results, see great change in their lives, then fall back and lose all their gains. Patients that call to schedule an...
In a previous article, I wrote about the negative side-affects of hinging healthcare on time-based reimbursement and productivity metrics. I made the argument that a values-based or service-based reimbursement system may actually provide improved clinical outcomes,...
We hear it all the time: evidence-based practice. But can you use research and evidence to help build, grow, and/or improve your business? The answer is most certainly, “yes”. Recently published research explores factors that influence patient experience...
We’ve all seen it, either in school or in practice. Electrotherapy units have been used to help manage pain for patients with chronic pain, post-surgically, or for acute injury. I recently sat down with the folks at BakerNation to discuss some of the evidence...
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