Mar 30, 2020 | Blog, Evidence Based Practice, Metrics & Performance, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
Better Outcomes: A Manifesto for a New Healthcare Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our...
Mar 10, 2020 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional Resources
What’s your clinic’s strategy? How do you come up with service offerings or determine which specialty area to choose? What need are you meeting in your local healthcare market? Believe it or not, many of us don’t get into healthcare with those...
Feb 3, 2020 | Blog, Metrics & Performance, News, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
How important are “soft” skills int he clinical world? Well, if you’ve seen the research about amazing patient experiences, you’ve likely seen the impact of strong interpersonal skills on patient experience and engagement in treatment. In fact,...
Jan 29, 2020 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional Resources
How do you get new patients into your clinic? If your census is low, and you’ve determined that you don’t have a patient retention problem, the next step is to look at referral building, lead generation, marketing, or whatever you want to call...
Dec 11, 2019 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional & Career Development
This article was originally posted here on November 8, 2019. Why do patient’s not complete their plan of care? According to the clinics who responded to a recent survey, the number one reason was insurance limits and/or denials (73.3%), followed...
Dec 4, 2019 | Blog, Patient Engagement, Practice Management, Professional Resources
What can a violinist, a subway station, and 1,097 passersby teach us about patient engagement and experience? Let’s take a look… On January 12, 2007, a violinist posted up in the L’Enfant Plaza Station in the Metro DC area. It was around 08:00...
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