Jan 21, 2019 | Blog, Patient Engagement, Practice Management
We’ve all been taught it, whether in school, clinicals, or as new graduates: the therapeutic relationship is the foundation of patient care. This is especially true in the therapy and rehabilitation field, where patients and clients interact with their...
Dec 27, 2018 | Blog, Patient Engagement, Practice Management
We’ve all had them: patients who seem to have a great experience in our clinic or practice but then end up leaving negative reviews, comments, or feedback. What happened? They seemed to have such a great experience throughout their treatment plan. Maybe one or...
Dec 10, 2018 | Blog, News, Patient Engagement, Practice Management, Professional Resources
It seems that every time another year ends, people begin to take stock of where they are, what they are doing, and if they’re satisfied with it. One of the things that cause most people to pause or take a second look at is meaning or purpose. Am I living a...
Nov 7, 2018 | Blog, Patient Engagement, Practice Management
Whether you run an outpatient orthopedic clinic or a home healthcare agency, improving patient is always a priority. There are many points along a patient engagement that have the ability to either add to or detract from a patient’s total experience in our...
Oct 22, 2018 | Blog, News, Patient Engagement, Practice Management
Interview with Decision Health I was recently interviewed by Roy Edroso over at Decision Health about patient satisfaction, relationship-based care, and building a culture focused on a higher purpose. You can read the full interview here. Below is a short excerpt from...
Oct 12, 2018 | Blog, Patient Engagement, Practice Management
A lot has been said in recent years about the biopsychosocial model of healthcare and its benefits in treating patients with diagnoses ranging from acute to chronic conditions. What has not been explored as in depth is the affect of the biopsychosocial model on...
Recent Comments