To learn about getting CEUs for this podcast, click here to check out the OT Potential Club’s site. “Therapeutic use of self”…it’s a term we hear a lot in the healthcare field. Especially in allied health, like physical and...
Well, it’s been a while since I’ve shared anything about telehealth. But, I was recently able to sit down with the folks at Fusion Narrate to talk a bit about telehealth and some of the work I was involved in setting up clinical & operational...
Have you ever had a patient seem to be “all-in” with your treatment plan & goals, only to have them drop off the schedule, no-show, or cancel frequently? What happened? The patient said “sounds good” when you unveiled your detailed plan of...
Well, let’s get this out of the way: It’s not them….it’s you. Often times, when patients cancel, drop off the schedule, or no-show, clinicians & organizations tend to think of it as a “patient problem”…...
What is patient engagement? How does it impact patient experience? It seems that, over the last few years, “Patient Engagement” has become quite the buzzword. Everyone talks about it: healthcare consultants, healthcare marketers, “thought...
How to Improve Patient Experience: An Interview with Zach Walston, PT from The Clinical Gap Podcast How do you improve patient buy-in to treatment? How can you impact patient experience? How do you retain patients throughout their course of care & within...
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