Oct 11, 2019 | Blog, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
It was great to be a guest on the Mind Your OT Business Podcast with Laura Park Figueroa. Click here to listen to the full episode! We talked about some important topics like patient engagement, experience, and designing a process of care that creates good working...
Oct 8, 2019 | Blog, Evidence Based Practice, Patient Engagement, Practice Management, Professional & Career Development
I was recently talking to a group of graduate OT students. The subject was balancing the leadership role of the clinicians with client-centered or individualized patient care. One student asked a question to the affect of, “What if the patient already knows...
Sep 12, 2019 | Blog, Patient Engagement, Practice Management, Professional Resources
I was talking with someone the other day about patient relationships, and thought that the main points may be helpful to some folks. (Here’s a link to the original LinkedIn post) I created this infographic to outline the 5 basic steps to developing strong...
Sep 5, 2019 | Blog, Clinical Resources, Patient Engagement, Practice Management
There’s a common problem in the healthcare field; especially in the physical rehabilitation and therapy space. That problem falls under the category of not enough patients. The more clinic owners and managers I talk to and work with, the more often I notice this...
Aug 6, 2019 | Blog, Patient Engagement, Practice Management, Professional & Career Development
What if I told you that there is a common problem that costs clinics tens or hundreds of thousands of dollars a year, and most of them don’t seem aware of it? What would you guess the problem is? If you guessed a patient drop-out, or a problem with patient...
Jul 23, 2019 | Blog, Clinical Resources, Evidence Based Practice, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
We’ve all experienced them in our clinics: Patients that show up for an appointment or two, then stop coming. Patients that achieve quick results, see great change in their lives, then fall back and lose all their gains. Patients that call to schedule an...
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