Mar 30, 2020 | Blog, Evidence Based Practice, Metrics & Performance, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
Better Outcomes: A Manifesto for a New Healthcare Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our...
Mar 9, 2020 | Blog, Education, Evidence Based Practice, Professional & Career Development
How do you engage patients in the rehab process? How do you address behavioral change, barriers to change, and improve patient participation, retention, and course of care completion? I had the opportunity to discuss that very topic with Natalie and Jessica...
Feb 3, 2020 | Blog, Metrics & Performance, News, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
How important are “soft” skills int he clinical world? Well, if you’ve seen the research about amazing patient experiences, you’ve likely seen the impact of strong interpersonal skills on patient experience and engagement in treatment. In fact,...
Jan 9, 2020 | Blog, Education, Evidence Based Practice, News, Professional & Career Development, Professional Resources
If you’ve been following along for a while, you likely know that I believe that the Biopsychosocial Model of healthcare is a key element in delivering the ultimate patient experience. I recently had the opportunity to sit down with Mandy Chamberlain for the...
Jan 6, 2020 | Blog, Practice Management, Professional & Career Development, Professional Resources
Do you take a passive approach when talking with your patients about the value of your services? Are you confident when you talk with patients about the importance of participating in treatment or attending their appointments? Or do you struggle to communicate that...
Dec 18, 2019 | Blog, News, Practice Management, Professional & Career Development
The year is coming to a close, and many of you are prepping your marketing plans for 2020. What will it look like? What will you focus on? How will you know that your marketing strategy will be effective? I had the opportunity to share a few of my thoughts...
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