Implementing Telehealth & Virtual Services Without Ruining Patient Engagement or Experience A High-Level, Philosophical View of Telehealth, Virtual Service Delivery, and a Hybrid Model of Healthcare Here’s the deal: telehealth has always been on the...
What You Need To Know To Have Successful Telehealth Visits From Home: An Interview for Forbes It’s no secret that telehealth & virtual health delivery services have exploded in popularity since 2020. In fact, as part of my work as a consultant for...
Well, it’s been a while since I’ve shared anything about telehealth. But, I was recently able to sit down with the folks at Fusion Narrate to talk a bit about telehealth and some of the work I was involved in setting up clinical & operational...
Have you ever had a patient seem to be “all-in” with your treatment plan & goals, only to have them drop off the schedule, no-show, or cancel frequently? What happened? The patient said “sounds good” when you unveiled your detailed plan of...
Well, let’s get this out of the way: It’s not them….it’s you. Often times, when patients cancel, drop off the schedule, or no-show, clinicians & organizations tend to think of it as a “patient problem”…...
What is patient engagement? How does it impact patient experience? It seems that, over the last few years, “Patient Engagement” has become quite the buzzword. Everyone talks about it: healthcare consultants, healthcare marketers, “thought...
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