Nov 6, 2019 | Blog, Education, News, Professional & Career Development, Professional Resources
It’s funny how life takes turns you didn’t expect. I experienced one of these turns a few years ago, when I stepped away from my clinical work at the Department of Veterans Affairs and began working as a clinical consultant, assisting with community...
Oct 11, 2019 | Blog, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
It was great to be a guest on the Mind Your OT Business Podcast with Laura Park Figueroa. Click here to listen to the full episode! We talked about some important topics like patient engagement, experience, and designing a process of care that creates good working...
Oct 8, 2019 | Blog, Evidence Based Practice, Patient Engagement, Practice Management, Professional & Career Development
I was recently talking to a group of graduate OT students. The subject was balancing the leadership role of the clinicians with client-centered or individualized patient care. One student asked a question to the affect of, “What if the patient already knows...
Aug 6, 2019 | Blog, Patient Engagement, Practice Management, Professional & Career Development
What if I told you that there is a common problem that costs clinics tens or hundreds of thousands of dollars a year, and most of them don’t seem aware of it? What would you guess the problem is? If you guessed a patient drop-out, or a problem with patient...
Aug 2, 2019 | Blog, Metrics & Performance, Practice Management, Professional & Career Development
Marketing is a foundational part of any business. Therapy and healthcare, especially in private practices, is no different. Yet, it seems many clinicians and clinic owners struggle to understand how to market their services. Whether you own a practice, manage a...
Jul 23, 2019 | Blog, Clinical Resources, Evidence Based Practice, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
We’ve all experienced them in our clinics: Patients that show up for an appointment or two, then stop coming. Patients that achieve quick results, see great change in their lives, then fall back and lose all their gains. Patients that call to schedule an...
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