Mar 30, 2020 | Blog, Evidence Based Practice, Metrics & Performance, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
Better Outcomes: A Manifesto for a New Healthcare Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our...
Mar 10, 2020 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional Resources
What’s your clinic’s strategy? How do you come up with service offerings or determine which specialty area to choose? What need are you meeting in your local healthcare market? Believe it or not, many of us don’t get into healthcare with those...
Feb 3, 2020 | Blog, Metrics & Performance, News, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
How important are “soft” skills int he clinical world? Well, if you’ve seen the research about amazing patient experiences, you’ve likely seen the impact of strong interpersonal skills on patient experience and engagement in treatment. In fact,...
Jan 29, 2020 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional Resources
How do you get new patients into your clinic? If your census is low, and you’ve determined that you don’t have a patient retention problem, the next step is to look at referral building, lead generation, marketing, or whatever you want to call...
Jan 9, 2020 | Blog, Education, Evidence Based Practice, News, Professional & Career Development, Professional Resources
If you’ve been following along for a while, you likely know that I believe that the Biopsychosocial Model of healthcare is a key element in delivering the ultimate patient experience. I recently had the opportunity to sit down with Mandy Chamberlain for the...
Jan 6, 2020 | Blog, Practice Management, Professional & Career Development, Professional Resources
Do you take a passive approach when talking with your patients about the value of your services? Are you confident when you talk with patients about the importance of participating in treatment or attending their appointments? Or do you struggle to communicate that...
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