Oct 11, 2019 | Blog, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
It was great to be a guest on the Mind Your OT Business Podcast with Laura Park Figueroa. Click here to listen to the full episode! We talked about some important topics like patient engagement, experience, and designing a process of care that creates good working...
Sep 12, 2019 | Blog, Patient Engagement, Practice Management, Professional Resources
I was talking with someone the other day about patient relationships, and thought that the main points may be helpful to some folks. (Here’s a link to the original LinkedIn post) I created this infographic to outline the 5 basic steps to developing strong...
Jul 23, 2019 | Blog, Clinical Resources, Evidence Based Practice, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
We’ve all experienced them in our clinics: Patients that show up for an appointment or two, then stop coming. Patients that achieve quick results, see great change in their lives, then fall back and lose all their gains. Patients that call to schedule an...
Jun 26, 2019 | Blog, Practice Management, Professional & Career Development, Professional Resources
Every now and you read something and it sparks an insight that has been just out of reach. It may be an article in a journal, a blog post, or sometimes a book in an entirely different field. As is often the case, it is in the moments when we are not actively seeking...
Jun 24, 2019 | Blog, Practice Management, Professional & Career Development, Professional Resources
A while back, I sat down with the folks over at Thrive Global to talk about a winning attitude, mental stamina, business ownership, and operating this new hyper-competitive environment. We talked about morning routines, taking control of your time, and how to manage...
Jun 6, 2019 | Blog, Patient Engagement, Practice Management, Professional Resources
What’s your story? It may not seem like it, but anytime anyone asks about your work, your life, your experiences, that’s what they want to hear. People learn through stories. Stories take mundane facts and turn them into emotional feelings that have the...
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