


The Cancellation Reduction Framework
Leverage Patient Engagement to Reduce Cancellations and Increase Clinic Revenue Are Cancellations and No-Shows Impacting Your Therapy Practice? It seems that these days, with the typical rise in missed appointments in healthcare practices, especially...
The Ultimate Patient Experience Blueprint: Part I
Mastering the Patient Relationship Cycle™ Happy, satisfied patients are the lifeblood of any practice or clinic. It’s what ensures patients show up for their appointments, that they’re engaged during treatment, and even that they refer their friends...
Telehealth & the Future of Healthcare: Delivering High-Value, High-Impact Services
Implementing Telehealth Without Ruining Patient Engagement or Experience A High-Level, Philosophical View of Telehealth, Virtual Service Delivery, and a Hybrid Model of Healthcare Report Produced By: Rafael E. Salazar II, MHS, OTR/L “Jumping” into telehealth...
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