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The Cancellation Reduction Framework

The Cancellation Reduction Framework

Nov 29, 2022

Leverage Patient Engagement to Reduce Cancellations and Increase Clinic Revenue   Are Cancellations and No-Shows Impacting Your Therapy Practice?   It seems that these days, with the typical rise in missed appointments in healthcare practices, especially...
The Ultimate Patient Experience Blueprint: Part I

The Ultimate Patient Experience Blueprint: Part I

Apr 28, 2021

Mastering the Patient Relationship Cycle™   Happy, satisfied patients are the lifeblood of any practice or clinic. It’s what ensures patients show up for their appointments, that they’re engaged during treatment, and even that they refer their friends...
Better Outcomes: A Manifesto for a New Healthcare

Better Outcomes: A Manifesto for a New Healthcare

Apr 1, 2020

Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our clinics, hospitals, and practices. We feel the burden of...