Say What You’re Thinking! How Speaking Your Mind Improves Patient Engagement
Alright, I'm going to come right out and say it: you need to speak your mind! Patients and clients want it. In fact, they need you to be confident enough in your clinical expertise to have hard conversations, to push back against unrealistic expectations, and...
Fundbox: Adjusting to the New Normal
It's Been An Unpredictable Year Am I right? Between a global pandemic, political & social unrest, and economic uncertainty, 2020 has delivered its fair share of surprises. Now, I make the contention that, change is the norm, not the exception. In fact, to...
Data Dives Podcast Appearance: Telehealth
How has the healthcare industry moved towards telehealth, and what is its role in the future of healthcare service delivery? I was excited to talk with Erik Oehler on the Data Dives Podcast about telehealth and how it has impacted patient engagement, clinical...
Do Telehealth Right! How to Implement Telehealth without Ruining Patient Engagement
So, after writing my last piece on the hidden dangers of telehealth, I’ve had several clinic owners, directors, and clinicians reach out and ask about how to avoid the potential dangers and pitfalls that lurk in the shift into telehealth and virtual service delivery...
Keep Patients Coming Back: Feature in Radix Health
I recently got to share a bit with the folks over at Radix Health about one of the most important things in any medical or healthcare practice: patient retention. In fact, especially now, while practices and clinics are trying to figure out what a new "normal" will...
Interview with The NonClinical PT: Making Impact Through Nontraditional Roles
Have you ever considered stepping out of "traditional" or clinical roles as a licensed clinician? Have you considered nonclinical roles? Have you thought about stepping away from direct patient care while still making a positive impact on patients, organizations, and...
Telehealth: Panacea or Trojan Horse?
Does anyone else have concerns about Telehealth? Don't get me wrong, I've long believed that Telehealth could do a lot to increase access, decrease some costs, and help improve clinical outcomes. However, with the flight to Telehealth in recent weeks due to the...
Better Outcomes: A Manifesto for a New Healthcare
Better Outcomes: A Manifesto for a New Healthcare Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our...
What Now? Crafting Your Clinic’s Strategy for Growth or Expansion
What's your clinic's strategy? How do you come up with service offerings or determine which specialty area to choose? What need are you meeting in your local healthcare market? Believe it or not, many of us don't get into healthcare with those questions in mind....
Glass Half Full Podcast Interview: Behavioral Change
How do you engage patients in the rehab process? How do you address behavioral change, barriers to change, and improve patient participation, retention, and course of care completion? I had the opportunity to discuss that very topic with Natalie and Jessica...
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