Mar 28, 2023 | Blog, Metrics & Performance, News, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
This post links to the original interview that Rafi Salazar did on The OT Lifestyle Movement Podcast about humanizing healthcare and his book BetterOutcomes; A Guide to Humanizing Healthcare. You can find the episode & podcast website here. Ever wonder how...
Mar 9, 2020 | Blog, Education, Evidence Based Practice, Professional & Career Development
How do you engage patients in the rehab process? How do you address behavioral change, barriers to change, and improve patient participation, retention, and course of care completion? I had the opportunity to discuss that very topic with Natalie and Jessica...
Feb 3, 2020 | Blog, Metrics & Performance, News, Patient Engagement, Practice Management, Professional & Career Development, Professional Resources
How important are “soft” skills int he clinical world? Well, if you’ve seen the research about amazing patient experiences, you’ve likely seen the impact of strong interpersonal skills on patient experience and engagement in treatment. In fact,...
Jan 29, 2020 | Blog, Metrics & Performance, Patient Engagement, Practice Management, Professional Resources
How do you get new patients into your clinic? If your census is low, and you’ve determined that you don’t have a patient retention problem, the next step is to look at referral building, lead generation, marketing, or whatever you want to call...
Jan 9, 2020 | Blog, Education, Evidence Based Practice, News, Professional & Career Development, Professional Resources
If you’ve been following along for a while, you likely know that I believe that the Biopsychosocial Model of healthcare is a key element in delivering the ultimate patient experience. I recently had the opportunity to sit down with Mandy Chamberlain for the...
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