Do you believe that existing healthcare technologies are meeting the needs of patients and care providers today?
So, I got asked this question the other day, specifically during a discussion about problems implementing technology in healthcare. My answer is a NO, at least, not yet. As someone who runs a clinic and works with healthcare providers & tech companies, I see many issues. There’s a lot of disjointedness or siloed work in the platforms clinicians use.
Clinicians have to log into multiple apps, portals, and learn different tools. It’s not streamlined.
“There’s not even a clear roadmap of how to build the workflows…”
This applies to remote therapeutic monitoring tools, physiological monitoring tools, asynchronous communication platforms; the list goes on. The lack of standardization hinders innovation and poses problems implementing technology in healthcare. Patients end up having to log into several systems for their healthcare needs – adding friction. We need more integration and streamlining in private healthcare practice technology. It’s a tall ask, but there’s a huge opportunity there.
The Current State of Healthcare Technologies: Are They Meeting Our Needs?
As someone who runs a clinic and works with healthcare providers and technology companies as they bring their services to market, I was recently asked whether or not the current state of healthcare technologies is meeting the needs of patients and care providers today. The answer is not a resounding one, but it leans towards ‘no.’ This can be attributed to several reasons, including disjointedness in the platforms used by clinicians, lack of integration between tools, and barriers faced by patients when using these technologies. In this blog post, we will explore these issues further.
A Disjointed Landscape for Healthcare Providers
One major issue in the realm of healthcare technologies lies in the disjointed landscape that clinicians must navigate daily. With numerous platforms available for various purposes such as communication methods or physiological monitoring tools – each requiring separate logins and portals – it becomes increasingly difficult to integrate everything into one streamlined system.
This problem tends to be more prevalent in private healthcare settings where there may not be an all-encompassing solution like Epic found within some larger hospital systems. However, even when utilizing solutions such as Epic across different institutions, there remains no standardized way of building workflows due to variations between how these systems are set up at each location.
This lack of standardization creates problems implementing technology in healthcare, especially when attempting to incorporate new tools into existing processes – whether those involve remote therapeutic monitoring devices or other types of health-related applications. Without clear frameworks for integrating these innovations consistently across multiple sites and users within a given institution or network (e.g., hospitals), it can leave many clinicians feeling overwhelmed by having too many disparate pieces from which they must cobble together their own customized solutions.
Lack Of Integration And Streamlining
Another significant challenge facing modern healthcare technology is the lack of integration and streamlining between different tools. Even if a clinician has access to several useful applications, they may find it difficult to coordinate them effectively due to disparities in how each one functions and interacts with other systems.
Furthermore, this disjointedness can lead to increased frustration for both providers and patients alike as they are forced to navigate separate platforms when attempting various tasks related to their care (e.g., scheduling appointments, communicating with doctors, or monitoring adherence). In essence, these technological barriers add friction that makes implementing new solutions into the continuum of care more challenging than it should be.
Reducing Friction For Patients
Ultimately, the goal should be reducing friction for patients when interacting with healthcare technologies. However, as mentioned earlier in this post – many individuals may be discouraged from using certain tools if doing so requires them to log into multiple systems or navigate through numerous interfaces just for basic tasks like tracking exercise programs or reviewing lab results.
To ensure widespread adoption by both providers and patients alike – companies developing health-related applications must prioritize creating seamless experiences which integrate effortlessly within existing workflows while minimizing any additional steps required on behalf of users. By focusing on ease-of-use alongside innovation – we can hope that future iterations of healthcare technology will better serve those who rely upon them most: our clinicians and their patients.
Moving Forward With Healthcare Technologies
Although there have been significant advancements made within the realm of healthcare technologies in recent years – there remains much work left undone before we can confidently say that these tools are meeting all needs across various patient populations and provider settings. Issues such as disjointedness among platforms used by clinicians combined with a lack of standardized frameworks make it increasingly difficult for innovations within this space truly shine through without causing undue stress along the way.
As we continue to develop new solutions and technologies for healthcare, it is crucial that we prioritize streamlining these tools to ensure seamless integration within existing systems. By doing so, we can reduce friction for both providers and patients, ultimately paving the way towards a more efficient and effective healthcare system that leverages modern technology to its fullest potential.
What do you see as some of the problems implementing technology in healthcare?
For more content like this, check out our Insights Page and check out The Better Outcomes Show. Or if you want to humanize healthcare through your business or organization, learn how Rehab U Practice Solutions can help here! You can also schedule a call with Rafi to discuss your company’s positioning strategy and brainstorm a business development plan here. Check out Rafi’s latest book, Better Outcomes: A Guide to Humanizing Healthcare, on Amazon!
Rafael E. Salazar II, MHS, OTR/L (Rafi) is the Principal Owner of Rehab U Practice Solutions and the host of The Better Outcomes Show and the author of Better Outcomes: A Guide to Humanizing Healthcare. His career trajectory includes 10+ years of experience in healthcare management, clinical operations, programmatic development, marketing & business development. He even spent some time as an Assistant Professor in a Graduate Program of Occupational Therapy and has served on numerous boards and regulatory committees. He has worked on projects ranging from patient engagement initiatives to marketing communication campaigns to a multi million dollar project assisting the State of Georgia's Department of Behavioral Health and Developmental Disabilities transition individuals out of state institutions to community residences. His work on Telehealth has been discussed in Forbes.
Today, Rafi helps innovative healthcare companies like technology startups, platforms, and SaaS companies develop effective positioning strategy and business development plans through his consulting work. He also leverages his experience as a professor and academic to speak and train on the topics around humanizing the healthcare experience. In addition, Rafi also owns and operates ProActive Rehabilitation & Wellness, a multidisciplinary outpatient clinic treating patients with musculoskeletal pain.
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If you are an innovative healthcare company looking to humanize healthcare through direct service delivery, technology, a device, or software, then reach out. We'd love to talk with you about how Rehab U Practice Solutions can help.
What we can help you do:
✅ Clarify your product, service, or organization's positioning...
✅ Identify what is most valuable and least valuable to your targeted healthcare stakeholder...
We help you not only craft your positioning strategy, we help you identify your highest value offer for your target audience, align that value with your market, and help you develop a business development system that leverages insights from market data & industry-specific resources to enable your business development team to effectively drive business for your organization.
In short, we help your whole organization become focused on the most important thing in healthcare: people – the people who work for your organization, and the people who your organization treats or serves.