Better Outcomes: 8 Commitments to Humanize Healthcare

We have a problem in healthcare.

That problem is this: in today’s healthcare environment, especially in the United States, people take a back seat to the numbers in almost every aspect of healthcare service delivery. Productivity, utilization, and other business metrics rule the roost. If it’s not calculable, spreadsheet-able, or measurable, it hardly receives any attention from healthcare managers, administrators, and decision-makers. We can’t simply sit back and allow the dehumanization that currently runs rampant in our clinics and hospitals continue to wreak havoc on one of the most important factors in clinical outcomes: the relationships between healthcare professionals and the people (patients) that they serve.

Healthcare is a great and noble profession, but it will only remain so if we, as healthcare professionals, return its focus to its true purpose: people, the people receiving care, and the people working to deliver that care. After all, we’re all more than simply numbers on spreadsheets or items on checklists.

In this webinar, we cover 8 fundamental changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.

What we discuss:
✅ Adopting a Bioopsychosocial Approach
✅ Building meaningful relationships with patients
✅ Putting people ahead of policies
✅ Confidently communicate value
✅ Prioritizing patient engagement
✅ Embracing transparency
✅ Forgetting time-based productivity metrics
✅ Leading patient engagements

We’ll discuss this and more on the webinar!

Originally Recorded on 09/22/2022

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What We Do

Rehab U Practice Solutions works with healthcare clinics, hospitals, health systems, & healthcare companies to maximize revenue through improving patient engagement, experience, & retention. These healthcare consulting projects range from short, simple engagements to longer and more involved projects.

Most healthcare marketing firms look at snazzy graphics, cool slogans, & catchy campaigns & most healthcare consultants really only look at spreadsheets. This might get you some likes on social media, and may even bring in more patients. But these tactics fail at the greatest and most important role that your marketing strategy and process of care should play: developing real, trusting relationships with your patients & clients.

That’s what sets us apart. We help you not only craft marketing messages & campaigns that build that know, like, & trust value you need to convert leads into scheduled patients; but we also work with your clinicians and staff to make sure that, once a patient decides to schedule an appointment, you have a system setup that keeps them happy, engaged, and satisfied throughout the onboarding, treatment, and discharge process.

In short, we help your whole organization get focused on the most important thing in healthcare: people – the people who work for your organization, and the people who your organization treats and serves.

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