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Do Telehealth Right: How to Implement Telehealth Without Ruining Patient Engagement


“Jumping” into telehealth can commoditize your practice and endanger patient experience and satisfaction.

One thing is certain: the impact of poor patient experience is AMPLIFIED when the patient isn’t on-site.

If you’re moving to adopt telehealth, you MUST understand how to deliver real, human connections and experiences in that new environment.

On top that that, healthcare will never be the same. Since “everyone” is adopting some form of telehealth or virtual healthcare service delivery, it can only be assumed that this will continue, even after this crisis has passed.

Clients and patients see the value & convenience of receiving telehealth services and will seek those opportunities out in the future.

In this webinar, we will explore how you can develop “Standard Operating Procedures” & Clinical Guidelines to implement telehealth at your practice or organization and how to deliver high-value, high-impact services virtually.

Originally Recorded on 04/21/2021

Work With Us

Medical Professionals RafiIf you’re ready to craft a strategy to help your organization bring in more clients, retain them throughout their course of care, and create uniquely impactful patient experiences, then reach out. We’d love to talk with you about how Rehab U Practice Solutions can help.

What we can help you do:

✅ Train your staff and clinicians to be able to confidently communicate the value your organization provides…

✅ Leverage best practices, new technology & telehealth, and marketing/messaging to maximize patient engagement & retention…

✅ Develop a system that keeps patients & clients happy, engaged, and satisfied throughout the entire process of care…

We help you not only craft marketing messages & campaigns that build that know, like, & trust value you need to convert leads into scheduled clients; but we also work with your clinicians and staff to make sure that, once a patient decides to schedule an appointment, you have a system setup that keeps them happy, engaged, and satisfied throughout the onboarding, treatment, and discharge process.

In short, we help your whole organization become focused on the most important thing in healthcare: people – the people who work for your organization, and the people who your organization treats and serves.


Learn More!

Speaking & Training


Rafael speaks on topics related to leadership in healthcare, patient engagement & experience, and marketing & communication strategy for rehabilitation professionals & organizations. He will customize his presentation for your specific audience and to meet your organization’s specific goals and objectives. His goal is to help you facilitate the outcome you want for your event and audience.

His most recent topics include to following. Keep in mind that these can be tailored to be delivered as a presentation/keynote, or as a workshop.


About Us

Rehab U Practice Solutions is a leader in patient retention strategy for healthcare organizations. We help clinics and health systems improve patient engagement & experience leading to increased revenue & lifetime patient value. We envision a world where skilled, competent, and caring clinicians serve and care for engaged patients to promote better clinical outcomes, unmatched patient satisfaction, and lasting relationships.

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