REHAB SOLUTIONSChanging the way clinicians do business!
All About The Team: Building a Collaborative Culture to Improve Patient Engagement & Experience
I’m sure you’ve heard of inter professional collaborative practice and how it increases patient engagement & retention and also improves clinical outcomes.
But, many clinicians, administrators, and directors have a hard time understanding how to put one of these teams in place.
How do you build and lead a team that prioritizes patient engagement & experience?
How do you actually work together as a team to help your patients achieve their goals and walk away from you clinic happy, healthy, and satisfied?
How do you manage conflict among team members?
We’ll discuss these questions and more on this webinar.
Originally Recorded on 11/11/2020
What We Do
Rehab U Practice Solutions works with healthcare clinics, hospitals and health systems to maximize revenue through improving patient engagement, experience, & retention.
Most healthcare marketing firms look at snazzy graphics, cool slogans, & catchy campaigns & most healthcare consultants really only look at spreadsheets. This might get you some likes on social media, and may even bring in more patients. But these tactics fail at the greatest and most important role that your marketing strategy and process of care should play: developing real, trusting relationships with your patients & clients.
That’s what sets us apart. We help you not only craft marketing messages & campaigns that build that know, like, & trust value you need to convert leads into scheduled patients; but we also work with your clinicians and staff to make sure that, once a patient decides to schedule an appointment, you have a system setup that keeps them happy, engaged, and satisfied throughout the onboarding, treatment, and discharge process.
In short, we help your whole organization focused on the most important thing in healthcare: people – the people who work for your organization, and the people who your organization treats and serves.
Speaking & Training
Rafael speaks on topics related to leadership in healthcare, patient engagement & experience, and marketing & communication strategy for rehabilitation professionals & organizations. He will customize his presentation for your specific audience and to meet your organization’s specific goals and objectives. His goal is to help you facilitate the outcome you want for your event and audience.
His most recent topics include to following. Keep in mind that these can be tailored to be delivered as a presentation/keynote, or as a workshop.
- Principles of Amazing Patient Experiences
- Marketing Therapy Services in today’s healthcare environment (US)
- Mastering the 5 Questions
- Challenging the Status Quo in Healthcare
- The Biopsychosocial Model & Application to Rehabilitation & Patient Engagement
- 5 Changes to Improve Healthcare (US)
- 6 Strategies for Work-Life Balance as a Healthcare Provider
- Managing Patient Experience & Engagements: Trauma-Informed Care
We are on a mission to radically change the way therapists do business! We want to help our clients break out of the cookie-cutter paradigm that leave them burned out, stressed out, and wanting more for themselves and their patients. We approach each of our clients with fresh eyes to develop customized, unique strategies to improve patient experience, engagement, and outcomes. We want you and your patients to love what you do and value the skill and knowledge you bring to the table.
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