REHAB U PRACTICE SOLUTIONSChanging the way clinicians do business!
Deliver Amazing Patient Experiences: Using Research to Improve Patient Experience & Engagement
You know that patient experiences in your clinic affect everything from engagement, retention, and even clinic outcomes.
But, how do you deliver amazing patient experiences?
Is there research and evidence to guide your decisions in this area?
What are the top areas to focus on to improve patient experience and ultimately engagement & retention?
We’ll cover this topic in depth on this webinar.
We’ll dive into the research and give you practical & actionable information you can use right now to begin improving patient experience & engagement in your clinic.
Originally Recorded on 09/09/2020
What We Do
Rehab U Practice Solutions works with healthcare clinics, hospitals and health systems to maximize revenue through improving patient engagement, experience, & retention.
Most healthcare marketing firms look at snazzy graphics, cool slogans, & catchy campaigns & most healthcare consultants really only look at spreadsheets. This might get you some likes on social media, and may even bring in more patients. But these tactics fail at the greatest and most important role that your marketing strategy and process of care should play: developing real, trusting relationships with your patients & clients.
That’s what sets us apart. We help you not only craft marketing messages & campaigns that build that know, like, & trust value you need to convert leads into scheduled patients; but we also work with your clinicians and staff to make sure that, once a patient decides to schedule an appointment, you have a system setup that keeps them happy, engaged, and satisfied throughout the onboarding, treatment, and discharge process.
In short, we help your whole organization focused on the most important thing in healthcare: people – the people who work for your organization, and the people who your organization treats and serves.
Speaking & Training
Rafael speaks on topics related to leadership in healthcare, patient engagement & experience, and marketing & communication strategy for rehabilitation professionals & organizations. He will customize his presentation for your specific audience and to meet your organization’s specific goals and objectives. His goal is to help you facilitate the outcome you want for your event and audience.
His most recent topics include to following. Keep in mind that these can be tailored to be delivered as a presentation/keynote, or as a workshop.
- Principles of Amazing Patient Experiences
- Marketing Therapy Services in today’s healthcare environment (US)
- Mastering the 5 Questions
- Challenging the Status Quo in Healthcare
- The Biopsychosocial Model & Application to Rehabilitation & Patient Engagement
- 5 Changes to Improve Healthcare (US)
- 6 Strategies for Work-Life Balance as a Healthcare Provider
- Managing Patient Experience & Engagements: Trauma-Informed Care
We are on a mission to radically change the way therapists do business! We want to help our clients break out of the cookie-cutter paradigm that leave them burned out, stressed out, and wanting more for themselves and their patients. We approach each of our clients with fresh eyes to develop customized, unique strategies to improve patient experience, engagement, and outcomes. We want you and your patients to love what you do and value the skill and knowledge you bring to the table.
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