It’s Been An Unpredictable Year
Am I right? Between a global pandemic, political & social unrest, and economic uncertainty, 2020 has delivered its fair share of surprises. Now, I make the contention that, change is the norm, not the exception. In fact, to remain relevant as a business, clinical practice, and even a clinical expert, you must constantly adapt, adjust, and become a creative thinker.
I recently got to sit down with the folks over at Fundbox to discuss how business, primarily healthcare business, can adjust to this year’s “new normal“. The article covers 7 tips on how to adjust, adapt, and -if necessary- pivot your business. The seven tips included:
- Don’t be afraid to change your business model
- Pivot your offerings
- Prioritize customer service
- Take advantage of opportunities to innovate
- Improve internal communication
- Collaborate with other business owners
- Don’t give up
Here’s a little excerpt from the article about changing business models:
Read the full article here!
PS. If you are a clinic owner, manager, or executive looking at implementing telehealth at your organization, and would like to develop a strategy that leverages the conveniences & accessibility of telehealth in a way that maximizes patient engagement & retention, please reach out. I’ve developed this program with you in mind.
Another excerpt from the article:
If you’d like to talk with me about your clinic, and how Rehab U can help you improve your clinic’s patient retention and engagement, reach out and let’s get something on the calendar:
Have you had to pivot in your clinic, department or organization? How did you incorporate innovative ideas into the adaptation? Share any additional resources that you found helpful in the comments below!
For more informational reads, check out our Insights Page to see all the articles we’ve published to date. Click here to head over to our resources section and check out our variety of clinical and professional resources aimed at increasing your knowledge and skills. Or you can check out our online courses and programs. If you’d like to make some changes in your clinic or health center, and would like some help, check out our consulting and advisement services or contact us to see how we can help you break out of the norm and provide a truly impactful patient experience.
Rafael E. Salazar II, MHS, OTR/L is the principal owner of Rehab U Practice Solutions. He has experience in a variety of rehab settings, working with patients recovering from a variety of injuries and surgeries. He worked as the lead clinician in an outpatient specialty clinic at his local VA Medical center, where he worked on a team to implement a relationship-based care model to increase employee and patient engagement. He also has experience as an assistant professor at Augusta University’s Occupational Therapy Program, as a Licensed Board Member on the GA State OT Board, has served on several committees for the national OT Board (NBCOT), and as a consultant working for the State of Georgia’s DBHDD. He is also on the Board of Directors for NBCOT. He works to help healthcare clinics and organizations increase revenue by delivering uniquely impactful patient experiences to increase patient engagement. Rehab U Practice Solutions: training & advisement services
Schedule a call with him Here.